At around 08:45 this morning, many broadband service providers experienced an outage lasting anywhere up to an hour due to a reported problem in Stepney Green with interconnects to BT.

Many affected providers including PlusNet which published details on its website. Indications are that services began restoring around twenty minutes later, although our broadband quality monitoring system indicated that many users were affected for longer periods in excess of an hour.

Some users may need to reset their routers to re-establish a connection.